Privacy Policy
Redwood Academy (“Redwood Academy,” “we,” “us,” or “our”) runs live, small-group AI coding courses for students roughly ages 10 to 18. This policy explains what information we collect through redwoodacademy.ai and our programs, how we use it, and the choices you have. Because our students are minors, we take particular care with the information families share with us.
1. Information we collect
Information you provide
- Consultation bookings. When you book a free consultation, we collect the parent or guardian’s name, email, and the scheduling details you enter.
- Enquiries. When you email us or submit a form, we collect your name, email, any phone number you provide, and the contents of your message.
- Enrollment. When you enroll a student, we collect the parent or guardian’s name, email, and phone number, along with the student’s first name, age or grade, and experience level so we can place them in the right course.
Payment information
Payments are processed by Stripe. Your card details are entered directly with Stripe and are never stored on our servers. We receive a payment reference, the amount, and the contact and student details you supplied so we can confirm and deliver your enrollment.
Student work and AI coding tools
Our courses teach students to build real projects using AI coding tools. When a student writes prompts, code, or project content while using these tools, that content may be sent to the third-party AI and infrastructure providers that power the tool in order to generate responses. We instruct students not to enter personal, sensitive, or identifying information into AI tools, and we do not use student work to train our own models. Each tool’s own privacy terms govern how that provider handles the content it receives.
Information collected automatically
Like most websites, our servers and hosting provider record standard technical data such as IP address, browser type, and pages visited. We may use privacy-respecting analytics (for example, Google Analytics) to understand how the site is used and to improve it. This data is used in aggregate and is not used to identify individual children.
Advertising measurement (Meta)
We advertise on Facebook and Instagram and use the Meta Pixel and Meta’s Conversions API to measure whether those ads work. When a parent visits this site, requests a callback, books a consultation, or completes an enrollment, we may share with Meta technical data (such as IP address, browser type, the page visited and Meta’s own cookie identifiers) and, for those actions, the parent’s email address, phone number and name in hashed (scrambled) form, along with the course and amount of a purchase. Meta uses this to tell us which ads led to enquiries and enrollments and to show our ads to people likely to find them relevant. We never send Meta any information about students. If you fill in a form inside a Facebook or Instagram ad, Meta passes us the answers you give there. Meta’s own privacy policy governs its handling of this data, and you can control ad personalization in your Meta ad preferences.
2. How we use your information
- To schedule consultations and run classes.
- To process payments and send confirmations and receipts.
- To respond to your questions and provide support.
- To place students in appropriate courses and share progress with parents.
- To keep the site secure and prevent spam or abuse.
We send marketing or program-update emails only if you ask to hear from us, and every such email includes an unsubscribe link.
3. How we share information
We do not sell, rent, or trade your personal information. We share it only with the service providers that help us operate, and only as needed to provide our services:
- Calendly — scheduling consultations.
- Stripe — payment processing.
- Meta (Facebook and Instagram) — measuring our ads, as described above. We share hashed contact details and site activity for this purpose only.
- Netlify — website hosting.
- Supabase and Resend — storing enrollment records and sending transactional email.
- Third-party AI coding tools — only the prompts and project content a student actively submits while using a tool, as described above.
We may also disclose information where required by law or to protect the rights and safety of our students, families, or Redwood Academy.
4. Children’s privacy
Our programs are intended for students roughly ages 10 to 18, and enrollment is always completed by a parent or legal guardian. We do not knowingly collect personal information directly from a child under 13 without verifiable parental consent. The account and contact details we hold belong to the parent or guardian, and we limit the student information we collect to what we need to teach the class. If you believe a child has provided us information without your consent, contact us at info@redwoodacademy.ai and we will delete it.
5. Data security
We use encrypted connections and access-restricted storage, and we work with established providers who maintain their own security standards. No method of transmission or storage is completely secure, but we take reasonable steps to protect the information you entrust to us.
6. Your rights and choices
You may ask us to access, correct, or delete the personal information we hold, or to restrict how we use it. You can withdraw consent to marketing at any time. To make a request, email info@redwoodacademy.ai and we will respond within a reasonable time, generally within 30 days.
7. Cookies and analytics
We use a small number of cookies to keep the site working and to understand how it is used. Stripe may set cookies to secure payments, any analytics we use may set cookies to measure site traffic, and the Meta Pixel sets cookies (such as _fbp and _fbc) to measure our Facebook and Instagram ads. You can block or delete cookies in your browser settings; some parts of the site may not work as well if you do.
8. Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page. Significant changes will be highlighted where appropriate.
9. Contact us
Questions about this policy or your information? Email us at info@redwoodacademy.ai.